Right choice for New Car Service
Did you know that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Figure you might find a bargain in the end of year car sales or simply want to get your new car serviced? Here is some sound advice from Cooktown Auto Repairs in Cooktown.
Aquiring a new car is one of the most considerable investments you will make, so it is logical to do whatever you can to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Did you know that it is your right to choose the best mechanic to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
New car dealers are not able to force you to go back to the dealership where you originally got it for service or repairs. Provided the work is overseen to the manfufacturers specifications by an adequately trained person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Cooktown Auto Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Cooktown Auto Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Cooktown Auto Repairs will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between express, statutory and manufacturer warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be replaced by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on the lookout for new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, when purchasing your new vehicle.. More often than not these ‘additional’ warranties may include quite explicit restrictions or provisions, and are not always what they are cracked up to be. Many times these special offers provide hardly any additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealer.
Such special offers are very unlikely to highlight the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or larger waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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